Question 1

Is my membership paid monthly or yearly?

Accepted Answer

Memberships are paid one time annually.

Question 2

When can I use anytime hours?

Accepted Answer

Anytime hours can be used during peak or non peak times. The hourly rate applies to the bay rental for the time played for members and guests.

Question 3

Do my friends and family play at a discounted rate?

Accepted Answer

Your hourly rate will be discounted for the full bay, however, only card members are eligible for the discounts on food.

Question 4

How does the loyalty program work?

Accepted Answer

Each time you play, our system tracks the  number of hours played. You will earn 1 free  hour for every 10 played.

Question 5

If I bring a group do I still get discounts on my hours?

Accepted Answer

Your BIRDI discount is eligible for the hourly discount, but only card carrying members get a discount on Food.

Question 6

What are Peak and Non Peak Hours?

Accepted Answer

Peak hours are Monday through Friday from 4pm to close and all weekend. Non peak hours are Monday - Friday from 9am to 3pm